Privacy Policy

Last Updated:

Introduction

ylaxyronglix ("we," "our," or "us") is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ylaxyronglix.ddd.

Data Controller

ylaxyronglix is the data controller responsible for your personal data. Our registered address is: The Nurseries, Bath Rd, Swineford, Bristol BS30 6LN, United Kingdom.

Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, title
Contact Data: Email address, telephone number, postal address
Technical Data: IP address, browser type, device information, operating system
Usage Data: Information about how you use our website, pages visited, time spent
Marketing Data: Your preferences for receiving marketing communications
Message content and inquiries submitted through contact forms

Legal Basis for Processing

We process your personal data based on the following legal grounds under UK GDPR:

Consent: When you have given clear consent for us to process your data
Contract: When processing is necessary for the performance of a contract
Legal obligation: When we need to comply with a legal obligation
Legitimate interests: When processing is necessary for our legitimate business interests

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To send you information about our products and services (with your consent)
To improve our website and services
To comply with legal obligations under UK law
To analyse website usage and improve user experience
To prevent fraud and ensure website security

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typically, we retain contact form submissions for 24 months, after which data is securely deleted.

Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements. We do not transfer your data outside the UK unless adequate safeguards are in place in accordance with UK GDPR requirements.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access: You can request copies of your personal data
Right to rectification: You can request correction of inaccurate data
Right to erasure: You can request deletion of your data in certain circumstances
Right to restrict processing: You can request limitation of how we use your data
Right to data portability: You can request transfer of your data
Right to object: You can object to processing of your data
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Cookies

We use cookies and similar tracking technologies on our website. For detailed information about how we use cookies, please see our Cookies Policy.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO at:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: inquiry@ylaxyronglix.world
Phone: +44 117 932 5080
Address: The Nurseries, Bath Rd, Swineford, Bristol BS30 6LN, United Kingdom