Return Policy

Last Updated:

Return Eligibility

You may return unused products in their original packaging within 30 days of purchase for a full refund. Products must be in their original condition and packaging.

Return Process

To initiate a return:

1. Contact us via email or phone to request a return authorization
2. Package the item securely in its original packaging
3. Ship the item to our return address provided upon authorization
4. Once received and inspected, we will process your refund

Refund Processing

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method used for purchase.

Non-Returnable Items

The following items are not eligible for return:

• Products that have been opened or used
• Items damaged due to misuse or improper handling
• Perishable items or products with expired dates

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund at no additional cost to you.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is damaged or defective. We recommend using a trackable shipping method for returns.

Contact Us

For questions about returns or to initiate a return, please contact us at:

Email: inquiry@ylaxyronglix.world
Phone: +44 117 932 5080
Address: The Nurseries, Bath Rd, Swineford, Bristol BS30 6LN, United Kingdom